Large Images Show Up Differently

Why does my large look slightly different on various devices/browsers?

The height of large images varies from device to device.

Since there is no universal standard, Aimtell has standardized to one size which provides the most universal type coverage as to prevent the need of our users sending the same campaign with a slightly modified large image three different times (based on the large image size).

To help demonstrate the struggle here with different sizing per device/browser, you can check out the screenshot below which essentially shows the height difference between devices in question.

The recommended image dimensions are 500 width x 250 height. Some browsers crop bottom and top to fit 200 height.



To best help address the difference, we recommend placing any important content of the push notification towards the top of the image.