Tracking Page Idling

Here are the steps to take to set up tracking page idling at your website:

Step 1: Place the Idle Tracking Code Snippet

The first step is to add the following snippet above your main Aimtell Tracking Script:

<!-- place the following code above the main Aimtell Tracking Script -->
<script>
var _aimtellTimeout;

function _aimtellResetTimer() {
  // clear the existing timer
  clearTimeout(_aimtellTimeout);

  // set a new timer for 30 seconds
  _aimtellTimeout = setTimeout(function () {
    // on timeout, track the event with current page
    // add optional variables for personalization of the item they went inactive on
    // (e.g. related items, related pages to send them to)
    _at.track("event", {
      "category": "Page",
      "action": "Inactive",
      "variables": {
        "page": window.location.href
      }
    })
  }, 30000);
}

function _aimtellReady() {
  // start or reset timer on mouse move
  document.onmousemove = _aimtellResetTimer;
}
</script>

Note that you can add optional variables for added personalization such as related items or related pages.

Step 2: Check Your Logs

Once you have added the code to your site, we recommend checking your logs to see if the custom event has started to track. Head to Tools & Logs > Logs > Events to see if it is there. We recommend letting the code run for 24 hours so that you can easily see the events being logged in your dashboard.

Step 3: Create A Triggered Push Campaign

Now it is time to create your triggered push campaign that will send whenever a subscriber activates the trigger which in this case means they have gone inactive on a page. Head to “Triggered Campaigns” from your dashboard and create a new campaign. For your trigger, the Event Category is “Page” and Event Action is “Inactive”.

Read our Creating a Triggered Push Campaign documentation for a step-by-step guide on how to do this.

Note: Aimtell will by default only track the same exact event once per session. This will prevent the creation of numerous events if a user were to stay inactive forever, therefore ensuring that the user will not be spammed with tons of notifications.