Viewing Campaign Results

CAMPAIGN RESULTS

To view the results of a campaign head to "Manual Notifications," "Triggered Notifications,” “Welcome Notifications,” or "RSS Notifications." From the overview page you can quickly see for each campaign what the status is (if it is in draft, is scheduled, or has sent), how many people the campaign was sent to, as well as how many times it was clicked. These numbers will default to the all time numbers. If you prefer to see the data from a specific date range, select the ‘Dates’ tab at the top, input the date range you want, and click update to see results from that specific period of time.

campaigns

For a specific campaign, find it in the list. Once you have found the desired campaign click "View Results".

Once on the results page, you will notice a quick preview of your notification, snapshots of total number of notifications sent, clicked, and conversions.

You'll also be able to view additional insights on your campaign such as daily notification sent breakdown, campaign details (ie links, segments, etc) and conversions that resulted directly from your push. Please note that conversion tracking is currently only available for our "Basic" and above plans.

Daily Breakdown:

You can view your daily breakdown in a line graph or bar chart. You can view specific results by hovering over the dot or bar and it will show you how many notifications were sent and how many were clicked.

*NOTE: We always suggest that the date range be for 30 days to ensure that your results are as detailed as possible.

daily breakdown-1

 

Click Pace: Click pace gives a breakdown of how many clicks happen at a specific time. Just hover over the dot on the line graph and it will give the amount of clicks, you can also change the interval to suit your specific needs.

click pace

 

Campaign Details: You can see how created the specific campaign, the title, the body, the link, which segments it will go out to, if there were any conversion triggers, the sent and schedule date, if you chose to auto hide the campaign. It will also show you timezone delivery if you chose to optimize by timezone, automation start and end date, as well as sent count. You can view also view how many total clicks, as well as how many were skipped if you set a frequency cap, as well as how many notifications failed due to a mismatched sender ID.

campaign details

 

Conversions: You can view the conversions value total, as well as the date of the conversion. You are able to view the subscriber ID associated with the specific conversion, the event category, event action, event label, and event value of each conversion.

conversions

You can learn about conversion tracking here.

Errors: If any critical errors are discovered while attempting to deliver your notifications, they will be made available here. While some errors may be intuitive and easy to fix, please don't hesitate to reach out to the support team if you are unaware on how to resolve them. Most errors revolve around incorrect GCM/FCM or VAPID Keys.

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Export Results: You can export your results for any campaign. Click the type of notifications you want to export results for, then hit ‘View Results’ next to the campaign you want to see, and from the ‘Options’ menu hit ‘Download Results.’ Alternatively, you can export all of the info for all of your campaigns by hitting ‘Download Campaigns’ from the ‘Options’ menu from the main Manual Campaigns or Triggered Campaigns page.

 

export results