Logs are a great way to view what is happening on your website in real-time.
The logs section of the dashboard will show you everything that is happening at your website with regards to your web push notifications in real-time. You can use this information to help troubleshoot any errors or confirm data you wish to use for segmentation or triggered notifications.
Here are the logs available for you to view:
- Subscribers: A list of subscribers who have viewed your opt-in prompt. You can see if they either granted or denied permission to your notifications, as well as which prompt they saw, their subscriber ID, and the date they responded. You can also use the top search bar to locate a specific subscriber ID.
- Notifications: A list of notifications that have been sent in the past 7 days. You will see for each notification the campaign ID, campaign type, title, body, link, subscriber ID, the date, and any potential warnings or errors. You can sort these logs by selecting the type of notification you’d like to see (manual, triggered, RSS, welcome, or all) and hit ‘Search’ to see the results.
- Notifications (API): A list of notifications sent via our API. You will see for each notification the title, body, link, icon, campaign ID, segment ID, alias, UIDs, when the notification was created, processed, and what its result is.
- Pageviews: A list of page URLs at your website that have been viewed by your subscribers. Each log will display a URL, subscriber ID, and the date the view occurred. These are primarily for use in Segmentation.
- Custom Attributes: A list of custom attributes that you have set up to track will display here as they are triggered on your website. You will see the attribute, its value, the subscriber ID, the date that it was created and updated. Keep in mind for Shopify users there are some custom attributes that we track automatically.
- Custom Events: A list of custom events that you have set up to track will display here as they are triggered on your website. You will see the event category, event action, event label, event variables, the subscriber ID, and the date it was created at. Keep in mind for Shopify users there are some custom events that we track automatically.
- Aliases: A list of aliases for your subscriber IDs. Setting up alias tracking allows you to associate another username and/or email with a subscriber ID. You will see the subscriber ID, user, email hash, and the date that it was created and updated.
- Debug: A debug list will display here for your website. If you have not debugged your site, you can follow the link provided to do so and afterward return to this screen to view the log.